What information do we collect?
We collect information from you when you register on our site, enrol in an OETC course or subscribe to our newsletter.
Any data we request that is not required will be specified as voluntary or optional.
When
ordering
or
registering
on
our
site,
as
appropriate,
you
may
be
asked
to
enter
your:
name,
e-mail
address,
mailing
address,
phone
number
or
credit
card
information. You will be required to create an account. Please see
OETC’s Terms & Conditions
for more information.
Like
most
websites,
we
use
cookies
to
enhance
your
experience,
gather
general
visitor
information,
and
track
visits
to
our
website.
Please
refer
to
the 'do we use cookies?' section below for information about cookies and how we use them.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
•
To personalize your experience
(your information helps us to better respond to your individual needs)
•
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
•
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
•
To process transactions
Your
information,
whether
public
or
private,
will
not
be
sold,
exchanged,
transferred,
or
given
to
any
other
company
for
any
reason
whatsoever,
without
your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
•
To ensure and enforce compliance with our anti-plagiarism / anti-cheating policies.
Your Email address:
The
email
address
you
provide
for
order
processing
and
site
communications,
may
be
used
to
send
you
information
and
updates
pertaining
to
your
order,
request,
student
questions
and/or
course
updates.
However,
if
you
send
an
information
request
via
our
contact
us
page
your
email
will
only
be
used
to
correspond with you regarding your request. This address will be deleted after the information request has been closed.
How do we protect your information?
We
implement
a
variety
of
security
measures
to
maintain
the
safety
of
your
personal
information
when
you
submit
a
request,
place
an
order
or
enter,
submit,
or
access your personal information.
These
security
measures
include:
password
protected
directories
and
databases
to
safeguard
your
information,
SSL
(Secure
Sockets
Layered)
technology
to
ensure
that
your
information
is
fully
encrypted
and
sent
across
the
Internet
securely
and
Firewall
Scanning
to
actively
protect
our
servers
from
hackers
and
other vulnerabilities.
OETC annually and periodically scans all database and website files using
SiteLock
® to ensure our site is Malware Free
OETC
uses
PayPal
and
Stripe
payment
gateway
systems
to
ensure
we
are
using
the
most
up
to
date
and
secure
method
of
payment
process
available
on
the
internet.
Due
to
this
operating
philosophy,
OETC
does
not
keep
any
records
of
your
personal
financial
information
as
this
is
processed
completely
by
Paypal
or
Stripe.
After
a
transaction,
your
private
information
(credit
cards,
social
security
numbers,
financials,
etc.)
will
not
be
stored
on
our
servers.
Any
telephone
payments made will include a deletion of credit card information following the successful or failed transaction.
OETC Use of cookies?
Yes
(Cookies
are
small
files
that
a
site
or
its
service
provider
transfers
to
your
computers
hard
drive
through
your
Web
browser
that
enables
the
sites
or
service
providers systems to recognize your browser and capture and remember certain information). OETC uses cookies in only 2 ways:
•
To allow you secured access to our e-Training system.
•
To maintain any location information within partially completed Unit Presentations (Flash Cookies).
Do we disclose any information to outside parties?
No
and
we
never
will,
we
do
not
sell,
trade,
or
otherwise
transfer
to
outside
parties
any
of
your
personal
information.
This
does
not
include
trusted
third
parties
(such
as
PayPal
or
Stripe)
who
assist
us
in
operating
our
website,
conducting
our
business,
(Regulator
Director
Approval
i.e.
provincial,
state
certification
boards
&
ministries),
so
long
as
those
parties
agree
to
keep
this
information
confidential
under
OETC’s
Privacy
Policy.
We
may
also
release
your
information
when we believe a release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links
At
OETC
discretion,
we
will
include
or
offer
third
party
links
(such
as
Provincial,
State
or
Federal
links)
or
services
on
our
website.
These
third
party
sites
have
separate
and
independent
privacy
policies.
We
therefore
have
no
responsibility
or
liability
for
the
content
and
activities
of
these
linked
sites.
Nonetheless,
we
seek
to
protect
the
integrity
of
our
site
and
welcome
any
feedback
about
these
sites.
If
we
become
aware
of
a
Third
Party
link
in
blatant
breach
of
OETC’s
policies, you will be provided a warning before leaving our site for the third party site.
Canadian, USA and California and On-line Privacy Protection Acts conformance.
Because
we
value
your
privacy,
we
have
taken
the
necessary
precautions
to
be
in
compliance
with
the
California
Online
Privacy
Protection
Act.
in
addition
to
the Canadian and USA Privacy Acts. We therefore will not distribute your personal information to outside parties without your consent.
Children’s On-line Privacy Protection Act. California Compliance Statement:
We
are
in
compliance
with
the
requirements
of
COPPA
(Children’s
On-line
Privacy
Protection
Act),
we
do
not
collect
any
information
from
anyone
under
13
years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
CAN-SPAM Compliance
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act by never sending out misleading information.
OETC Regulatory Newsletter in relation to SPAM
OETC’s
monthly
newsletter
is
a
voluntary
opt-in
subscription
and
any
recipient
of
the
OETC
monthly
newsletter
can
unsubscribe
at
any
time
via
the
links
at
the
bottom
of
the
newsletter.
Subsequently,
if
you
believe
OETC
is
practising
in
bad
faith
or
utilising
its
newsletter
email
database
or
newsletter
communication
medium
for
any
business
other
than
communicating
regulatory
information,
relevant
industry
news
or
OETC
course
information,
a
complaint
option
is
available
at the bottom of each newsletter. OETC uses Mailchimp as its professional contracted email list administrator.
On-line / Off-line Privacy Policy
This
on-line
privacy
policy
applies
only
to
information
collected
through
our
website
and
information
collected
off-line.
This
also
applies
to
any
information
we
may acquire from “The Regulator” in regards to delivering, uploading or recording accredited training hours.
Terms and Conditions
Please also visit our
Terms and Conditions
section establishing the use, disclaimers, and limitations of liability governing the enrolment in OETC courses.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If
we
decide
to
change
our
privacy
policy,
we
will
post
those
changes
on
this
page,
and/or
update
the
Privacy
Policy
modification
date
below.
Policy
changes
will apply only to information collected after the date of the change.
This policy was last modified on Dec 2018
Contacting Us
If
there
are
any
questions
regarding
this
privacy
policy
or
any
aspects
of
OETC’s
website,
product
or
service
we
provide,
you
may
contact
us
using
the
information below. Or visit our
Contact us
page to complete an information request form.
http://www.OETC.ca
Hamilton, Ontario, Canada
info@OETC.ca
Privacy Policy Customer Pledge
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:
Canadian & USA Privacy Acts
CAN-SPAM Act of 2003
Federal Trade Commission Fair
California Online Privacy Protection Act
Children’s Online Privacy Protection Act
Controlling the Assault of Non-Solicited Pornography and Marketing Act
Latest Review: Dec 2018
Privacy Policy