What information do we collect? We collect information from you when you register on our site, enrol in an OETC course or subscribe to our newsletter. Any data we request that is not required will be specified as voluntary or optional. When   ordering   or   registering   on   our   site,   as   appropriate,   you   may   be   asked   to   enter   your:   name,   e-mail   address,   mailing   address,   phone   number   or   credit   card information. You will be required to create an account. Please see OETC’s Terms & Conditions  for more information. Like   most   websites,   we   use   cookies   to   enhance   your   experience,   gather   general   visitor   information,   and   track   visits   to   our   website.   Please   refer   to the 'do we use cookies?' section below for information about cookies and how we use them. What do we use your information for? Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your   information,   whether   public   or   private,   will   not   be   sold,   exchanged,   transferred,   or   given   to   any   other   company   for   any   reason   whatsoever,   without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer. To ensure and enforce compliance with our anti-plagiarism / anti-cheating policies. Your Email address: The   email   address   you   provide   for   order   processing   and   site   communications,   may   be   used   to   send   you   information   and   updates   pertaining   to   your   order, request,   student   questions   and/or   course   updates.   However,   if   you   send   an   information   request   via   our   contact   us   page    your   email   will   only   be   used   to correspond with you regarding your request. This address will be deleted after the information request has been closed. How do we protect your information? We   implement   a   variety   of   security   measures   to   maintain   the   safety   of   your   personal   information   when   you   submit   a   request,   place   an   order   or   enter,   submit,   or access your personal information. These   security   measures   include:   password   protected   directories   and   databases   to   safeguard   your   information,   SSL   (Secure   Sockets   Layered)   technology   to ensure   that   your   information   is   fully   encrypted   and   sent   across   the   Internet   securely   and   Firewall   Scanning   to   actively   protect   our   servers   from   hackers   and other vulnerabilities. OETC annually and periodically scans all database and website files using SiteLock ® to ensure our site is Malware Free OETC   uses   PayPal    and   Stripe    payment   gateway   systems   to   ensure   we   are   using   the   most   up   to   date   and   secure   method   of   payment   process   available   on   the internet.   Due   to   this   operating   philosophy,   OETC   does   not   keep   any   records   of   your   personal   financial   information   as   this   is   processed   completely   by   Paypal   or Stripe. After   a   transaction,   your   private   information   (credit   cards,   social   security   numbers,   financials,   etc.)   will   not   be   stored   on   our   servers. Any   telephone payments made will include a deletion of credit card information following the successful or failed transaction. OETC Use of cookies? Yes   (Cookies   are   small   files   that   a   site   or   its   service   provider   transfers   to   your   computers   hard   drive   through   your   Web   browser   that   enables   the   sites   or   service providers systems to recognize your browser and capture and remember certain information). OETC uses cookies in only 2 ways: To allow you secured access to our e-Training system. To maintain any location information within partially completed Unit Presentations (Flash Cookies). Do we disclose any information to outside parties? No   and   we   never   will,   we   do   not   sell,   trade,   or   otherwise   transfer   to   outside   parties   any   of   your   personal   information.   This   does   not   include   trusted   third   parties (such   as   PayPal   or   Stripe)   who   assist   us   in   operating   our   website,   conducting   our   business,   (Regulator   Director   Approval   i.e.   provincial,   state   certification boards   &   ministries),   so   long   as   those   parties   agree   to   keep   this   information   confidential   under   OETC’s   Privacy   Policy.   We   may   also   release   your   information when we believe a release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Third party links At   OETC   discretion,   we   will   include   or   offer   third   party   links   (such   as   Provincial,   State   or   Federal   links)   or   services   on   our   website.   These   third   party   sites   have separate   and   independent   privacy   policies.   We   therefore   have   no   responsibility   or   liability   for   the   content   and   activities   of   these   linked   sites.   Nonetheless,   we seek   to   protect   the   integrity   of   our   site   and   welcome   any   feedback   about   these   sites.   If   we   become   aware   of   a   Third   Party   link   in   blatant   breach   of   OETC’s policies, you will be provided a warning before leaving our site for the third party site. Canadian, USA and California and On-line Privacy Protection Acts conformance. Because   we   value   your   privacy,   we   have   taken   the   necessary   precautions   to   be   in   compliance   with   the   California   Online   Privacy   Protection   Act.   in   addition   to the Canadian and USA Privacy Acts. We therefore will not distribute your personal information to outside parties without your consent. Children’s On-line Privacy Protection Act. California Compliance Statement: We   are   in   compliance   with   the   requirements   of   COPPA   (Children’s   On-line   Privacy   Protection   Act),   we   do   not   collect   any   information   from   anyone   under   13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. CAN-SPAM Compliance We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act by never sending out misleading information. OETC Regulatory Newsletter in relation to SPAM OETC’s   monthly   newsletter   is   a   voluntary   opt-in   subscription   and   any   recipient   of   the   OETC   monthly   newsletter   can   unsubscribe   at   any   time   via   the   links   at   the bottom   of   the   newsletter.   Subsequently,   if   you   believe   OETC   is   practising   in   bad   faith   or   utilising   its   newsletter   email   database   or   newsletter   communication medium   for   any   business   other   than   communicating   regulatory   information,   relevant   industry   news   or   OETC   course   information,   a   complaint   option   is   available at the bottom of each newsletter. On-line / Off-line Privacy Policy This   on-line   privacy   policy   applies   only   to   information   collected   through   our   website   and   information   collected   off-line.   This   also   applies   to   any   information   we may acquire from “The Regulator” in regards to delivering, uploading or recording accredited training hours. Terms and Conditions Please also visit our Terms and Conditions  section establishing the use, disclaimers, and limitations of liability governing the enrolment in OETC courses. Your Consent By using our site, you consent to our privacy policy. Changes to our Privacy Policy If   we   decide   to   change   our   privacy   policy,   we   will   post   those   changes   on   this   page,   and/or   update   the   Privacy   Policy   modification   date   below.   Policy   changes will apply only to information collected after the date of the change. This policy was last modified on Dec 2018 Contacting Us If   there   are   any   questions   regarding   this   privacy   policy   or   any   aspects   of   OETC’s   website,   product   or   service   we   provide,   you   may   contact   us   using   the information below. Or visit our Contact us  page to complete an information request form. http://www.OETC.ca Hamilton, Ontario, Canada info@OETC.ca Privacy Policy Customer Pledge We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives: Canadian & USA Privacy Acts CAN-SPAM Act of 2003 Federal Trade Commission Fair California Online Privacy Protection Act Children’s Online Privacy Protection Act Controlling the Assault of Non-Solicited Pornography and Marketing Act  
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Latest Review: Dec 2018

Privacy Policy

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