CEU (Certified Education Units) value once in a certification update cycle.
Can I really save money this way. My budgets are tight.
Think about the external costs to an organization to have operations and maintenance staff travel off site for training. You have the cost of the training, this goes without saying. There is the lost productivity as the employee is out of the facility for the full duration of the training. Then there is the travel cost, meal expenses, accommodation. This not to mention the environmental costs of the travel both of the students and the trainer.With OETC’s e-Training on-Demand system there is no lost time as the operator can take their course at their convenience. Either on the night shift, at home, on at designated times. The course remembers your location within it, so you can stop a course at any time and upon your return, you can pick up were you left off. Learn when it’s convenient for you. Many times we just day sleep through the last couple of hours of a training day. With OETC’s system, you can just turn the course off and come back to it when your ready. This means you actually get more out of it. Sooo ya, its much better value for you training dollar.
I just logged into my course and was told I needed to start over, what gives?
With being at the leading edge of technology, we still have some bugs to work out that appear under certain instances. You can be required to start your course again from the beginning in three scenarios. The first and second are similar and appear if you are logging into your e-Training system from a different computer or a different browser. In some operating systems, your location within the course is stored dependent of your operating system and/or browser. If you log in using a different computer, our system “may” get confused and not recognize that you have already completed sections of your course. Unfortunately, the only option is to either start your course over again or log in using the original computer used. This is an ingrained flaw in our system and it cannot be over-ridden manually. To mitigate, all newer courses being developed for the e-Training system will be presented in separate sections. This means that if you do loose your spot, the OETC Admin can manually mark a section as complete. Only some courses offer this multi-staged up version.The third case of loosing your location within your course is if we conduct a course update. OETC periodically updates all our e-Training courses. When this happens, the location within the course of all students is lost. Don’t worry, if you’ve completed your course your marks and certificates are still valid, the only sacrifice for a course update is loss of location of current student not 100% complete. Also, if you haven’t started your course yet, there is no concern. When you start your course, you will be starting on the latest version. Unless there is a fatal bug in the course, we only update on a 30 day cycle and even then only if necessary. But don’t worry, we won’t do this out of the blue. There is a news feed on your course front page, and we;ll keep you updated there. We post any pending updates there with the planned date. If you complete your course by the date listed, you’re safe.
When I take a course, will I need to take it all at once or can I pause it?
You don’t need to complete your course(s) in a single sitting. You can close the window or log out whenever you wish. The next time you log in, you’ll be asked if you want to pick it up where you left off. NOTE: there are 2 instances where our
system may not recognize your location. Read the FAQ above on that subject.
Is there a teacher available should I need help and what about my certificate and CEU’s?
When you log into your course, you’ll be provided an introduction to your course and course developer. Included on your e-Training view screen is a link to the trainer. Clicking the link will bring up the trainers OETC contact page. The trainer will normally get back to you within 24hrs.Upon successful completion of your course, your certificate will be made available to you right away as the last and final section of your course to unlock. If there is a problem printing your certificate, contact your trainer or an OETC representative and we will either email or snail mail a copy to you. If your course is regulator approved in your jurisdiction and your regulator requires marks or completion status reports from the training provider, we will provide it. OETC regulatory uploads regulator required data on Monday and Thursday evenings, each week.
How long is my course available once purchased, how many times can I fail?
Upon purchase, your course will be available for 1 yr or until final completion. We are presently working on a perpetual user account where all your records will perpetually available regardless of your account / course status (until instructed by the user to destroy records), but were not there yet. At this time you have 1yr to complete your course before your access will be severed. Similarly, your account will be “suspended” a few days following your final completion of your course.Most of our courses are set up in such a way as to allow continual tries until you pass. Evan after you pass a unit or section you can retake that section and try for a better mark. Our system records your highest attempt. Most of our marked quiz question appear directly after the units learned, so even if you pause your course, you won’t need to remember the past completed units unless you want to go back and reinforce that knowledge.